Case Study: Carroll Hospital achieves reliable cloud messaging and eDiscovery compliance with Cloud Sherpas and Google Apps

Google Apps: Just What The Doctor Ordered For Carroll Hospital

Carroll Hospital, a nonprofit medical center, was struggling with an outdated and unstable Novell GroupWise email system that frequently required maintenance and impacted business operations. Their IT staff, led by Assistant VP Kim Moreau, needed a more secure and reliable messaging platform. Additional challenges included meeting strict eDiscovery compliance requirements for a 10-year email archive and the desire to stop supporting BlackBerry devices in-house. They turned to vendor Cloud Sherpas for a solution involving Google Apps.

Cloud Sherpas deployed Google Apps for Education and Google Message Discovery (GMD) for the hospital. The solution provided a fast, reliable email platform with near 100% uptime and outsourced the complex eDiscovery archiving to the cloud for ten years, satisfying legal requirements. The move also allowed employees to choose their own mobile devices, eliminating the need for the hospital to maintain a BlackBerry Enterprise Server. The results allowed Carroll Hospital's IT staff to focus less on managing infrastructure and more on their core mission of providing patient care.

Carroll Hospital

Kim Moreau

Assistant VP of IT