Case Study: Draker achieves 100% Salesforce adoption with Cloud Sherpas

CRM Not Optional: Draker’s Salesforce Compensation Plan

Draker, a solar panel monitoring and metering control company, faced challenges with its ad hoc, spreadsheet-based sales processes as it grew. To support its expansion, the company needed an automated CRM system and hired its Vice President of Sales to lead the initiative. Draker chose to work with vendor Cloud Sherpas on a Salesforce implementation to automate its processes from lead generation to customer delivery.

Cloud Sherpas implemented Salesforce for Draker in a multi-phase project, which included the core CRM rollout, a customized quoting tool, and a complex sales compensation plan. The result was 100% user adoption of the new system. The Cloud Sherpas team was praised for its listening and professional approach, leading to high user satisfaction and plans for future platform growth and system integration.

Draker

Scott Sullivan

Vice President of Sales