Case Study: Syntax Consultancy achieves real-time KPI reporting and business efficiency with Cloud Pro

SaaS applications speed up CRM and make sense for Syntax

Syntax Consultancy, the largest independent recruitment consultancy in the Midlands, needed to replace an outdated CRM and reporting setup that relied on manual spreadsheets, slow data, and guesswork. Its legacy system couldn’t provide real-time KPI reporting or remote access for recruiters, creating inefficiencies and risking inaccurate business decisions.

Cloud Pro helped Syntax Consultancy move to a SaaS-based solution, with Bullhorn’s CRM/ATS and Marketplace apps including InsightSquared for real-time business intelligence and Jobmate for vacancy posting. The new platform delivered instant access to information, better process visibility, and major time savings, with Syntax on track to achieve ROI within 12 months and now able to track and improve KPIs in real time.

Syntax Consultancy

Roger Frost

Managing Director