Case Study: Kimberly-Clark Professional achieves lower costs and improved customer experience with Cloud Pro

Kimberly-Clark Professional adopts Bluemix for toilet app

Kimberly-Clark Professional, part of Kimberly Clark, wanted to improve its intelligent facilities management app so clients could monitor restroom supplies more effectively, reduce tenant churn, and lower operating costs. It turned to Cloud Pro, using its cloud and IoT platform, to help modernize the experience and better manage bathrooms across multiple sites.

Cloud Pro implemented a connected solution with sensors in soap dispensers, air fresheners, entrance doors, and other amenities, all managed through a single dashboard accessible on mobile and desktop. The result was faster issue response and better visibility, with initial results showing supply usage reduced by up to 20%, helping Kimberly Clark improve customer experience while saving money.

Kimberly Clark

Bryan Semkuley

Vice President of Global Innovation