Cloud Pro
159 Case Studies
A Cloud Pro Case Study
Wargaming, the MMO game developer behind titles like World of Tanks and World of Warships, faced the challenge of detecting fraud across a global player base of more than 100 million users while avoiding false positives that could hurt genuine customers. To address this, Wargaming worked with Cloud Pro on a cloud-based fraud management approach, identified in the case as ACI Worldwide’s risk platform, to better distinguish real transactions from criminal activity.
Cloud Pro’s solution combined gamer behavior data with real-time and historical analysis, supported by human analysts, to improve fraud detection across processors and geographies. The result was stronger card-fraud prevention, higher acceptance rates for legitimate customers, better player loyalty, and reduced risk exposure for Wargaming’s global gaming business.
Matthieu Chapelle
Deputy head