Case Study: Dylan's Candy Bar achieves double-digit growth with Cloud Pro

Dylan's Candy Bar emporium opts for Netsuite cloud services

Dylan’s Candy Bar, the sweet lifestyle retailer, was held back by legacy on-premise systems for accounting, inventory, order management, warehousing, and CRM, including Sage MAS 90, WinRetail, and a custom warehouse management system. The company needed a more scalable, modern platform to support growth and improve the shopping experience, and chose Cloud Pro’s NetSuite cloud services.

Cloud Pro implemented NetSuite to unify Dylan’s Candy Bar’s core business processes in the cloud, giving the company a single source of data and real-time insight. The results were strong: double-digit growth, 12 new flagship and licensed locations, customer database growth of more than 2x, inventory discrepancies reduced by 65%, and order processing time cut by two thirds, while also lowering maintenance, backup, upgrade, and troubleshooting costs.

Dylan's Candy Bar

Erica Stevens

Vice President