Case Study: HDFC Bank achieves cloud-native payment resilience and 99.999% availability with CNCF

HDFC Bank achieves 99.999% availability with Cloud Native Computing Foundation

HDFC Bank, one of India's largest private sector banks, faced the challenge of modernizing its decade-old payments infrastructure to meet the demands of always-on digital banking and unpredictable transaction volumes. The bank needed to eliminate downtime, guarantee transactional consistency, and achieve greater operational agility. To address this, they partnered with the Cloud Native Computing Foundation (CNCF) to build a modern, cloud-native platform.

The solution involved building the Enterprise Payment Hub using a suite of CNCF technologies including Kubernetes, Dapr, KEDA, and OpenTelemetry. This multi-cloud platform deployed across Google Cloud and AWS resulted in 99.999% availability, a 40% faster release velocity, and a 70% reduction in recovery time. By leveraging CNCF projects, HDFC Bank achieved true cloud portability, enhanced resilience, and significant operational improvements.

HDFC Bank