Case Study: Hand-in-Hand Eastern Africa achieves 5× more loans and under 5-minute processing with Cloud Lending Solutions (CL Loan)

Cloud Lending Solutions Enables Hand-In-Hand to Offer Innovative Lending In East Africa

Hand-in-Hand Eastern Africa, a Kenyan NGO focused on poverty alleviation through job creation, enterprise development and microfinance, struggled with an inflexible legacy lending system that was slow, paper-heavy, siloed departments, hindered new product launches and contributed to rising defaults. To modernize its end-to-end loan cycle, Hand-in-Hand Eastern Africa engaged Cloud Lending Solutions and implemented CL Loan.

Cloud Lending Solutions deployed CL Loan, a Salesforce-native core lending platform, to digitize and automate credit decisioning, document management, workflows and collaboration. As a result, Hand-in-Hand Eastern Africa processed 5× more loans annually, reduced loan processing time to under five minutes, significantly lowered default rates, improved portfolio quality and sped time-to-market for new products.

Hand-in-Hand Eastern Africa

Paul Njoroje

IT Manager