Case Study: iNext achieves 20% revenue growth and a tripled product catalog with Cloud Insurance

iNext: A journey to becoming a frontrunner of travel insurance

iNext, a travel insurance provider, was struggling with an outdated in-house IT system that couldn’t keep up with new product launches, feature requests, and growing legal and compliance demands. After an unsuccessful attempt to build the system internally with another CRM supplier, iNext turned to Cloud Insurance for help and needed a new solution in place before the end of its fiscal year.

Cloud Insurance delivered a tailored, cloud-based insurance platform in just eight weeks. The new system gave iNext the flexibility to update products quickly in response to regulatory changes, improve user experience, and scale more easily; as a result, iNext reported 20% revenue growth and tripled its product catalog, while also improving responsiveness and customer satisfaction.

iNext

Jeff Thaxter

Director