Case Study: Walkabout Foundation improves donor tracking and reporting with Cloud Galacticos and Salesforce NPSP

Walkabout Foundation streamlines donation reporting across multiple currencies with Cloud Galacticos

Walkabout Foundation, a UK and US registered charity, faced challenges in managing global donations in multiple currencies and engaging with donors effectively through their Salesforce system. They engaged Cloud Galacticos to help them adapt their Salesforce implementation and better utilize the Nonprofit Success Pack (NPSP) to meet these digital fundraising needs.

Cloud Galacticos implemented updates including multi-currency enablement, dated exchange rates, and declarative automation for donor outreach. This provided Walkabout with a single system to capture, track, and report on all donations, greatly simplifying reporting and boosting donor engagement. The vendor's work created a CRM better suited to the foundation's needs, with the Director of Development calling the new reporting capability a "game-changer."

Walkabout Foundation