Case Study: The Dame Vera Lynn Children’s Charity (DVLCC) improves Salesforce community management with Cloud Galacticos

The Dame Vera Lynn Children’s Charity supports children for 10 years with Cloud Galacticos

The Dame Vera Lynn Children’s Charity (DVLCC), which supports young children with cerebral palsy, faced challenges in managing its Salesforce org due to a lack of in-house expertise. This made it difficult to keep up with new features and manage configurations, hindering their use of Salesforce for donations and campaigns. The charity reached out to vendor Cloud Galacticos for assistance after connecting via the Salesforce Community.

Cloud Galacticos provided ongoing professional and friendly support to DVLCC, helping them overcome hurdles and make the most of Salesforce. The solution ensured the charity could continue its essential work efficiently, with the fundraising team receiving dedicated help for over a decade. The vendor's support has had a lasting positive impact, allowing DVLCC to focus on its mission.

The Dame Vera Lynn Children’s Charity (dvlcc)