Case Study: Human Appeal expands donation capabilities with Salesforce from Cloud Galacticos

Human Appeal launches Salesforce in 6 months with Cloud Galacticos

Human Appeal, an international development and relief charity, needed to migrate from its old CRM and build a system to manage donations and expand its community reach. They engaged Cloud Galacticos to implement Salesforce, specifically aiming to track donations and design an orphan sponsorship solution.

Cloud Galacticos architected a solution using standard Nonprofit Success Pack (NPSP) functionality and a complex payment architecture to handle all forms of donations. The implementation, completed in six months, enabled the charity to successfully process recurring donations, particularly during the Ramadan period. As a result, Human Appeal gained the new ability to track, allocate, and move donations between funds, providing a scalable platform for future growth.

Human Appeal