Case Study: University of Michigan reduces technical debt and scales student success with Cloud for Good and Salesforce Education Cloud

University of Michigan unifies 19 schools and colleges with Cloud for Good

The University of Michigan, a leading academic institution, faced a challenge when Salesforce announced its pivot from Education Data Architecture (EDA) to Education Cloud. With a significant EDA implementation already underway, the university needed to decide whether to stay on a soon-to-be-outdated platform and incur technical debt or migrate early. They partnered with Cloud for Good for strategic guidance on this migration.

Cloud for Good provided strategic advisory services, comparing data models and empowering the team with change management and new tools like OmniStudio. The solution resulted in a single, scalable platform for all 19 schools, which improved reliability, reduced ongoing costs by replacing a legacy system, and strengthened cross-campus collaboration. Cloud for Good's knowledge transfer empowered the university's ITS team to independently manage future innovation.

University of Michigan