Case Study: Harold Grinspoon Foundation unifies programs and data with Cloud for Good Salesforce

Harold Grinspoon Foundation unifies 40 countries and $230M in programs with Cloud for Good

The Harold Grinspoon Foundation (HGF) faced the challenge of managing its diverse, global programs with disparate systems that created data silos and inefficient manual processes. To support its mission of creating Jewish connection, HGF partnered with Cloud for Good to implement a unified Salesforce platform, beginning with Service Cloud to overhaul its customer support and service desk operations.

Cloud for Good implemented a multi-phase Salesforce solution, consolidating data from numerous legacy systems into a single source of truth. This provided HGF with unprecedented visibility into its operations, streamlined workflows, and eliminated manual data entry. The results included a holistic view of constituent engagement across all programs, improved efficiency for its PJ Library publishing team, and enhanced tracking for its JCamp 180 granting program. Cloud for Good enabled HGF to completely reimagine its business processes, breaking down technical silos to better measure and scale its impact.

Harold Grinspoon Foundation