Case Study: Royal College of Obstetricians & Gynaecologists achieves secure, flexible working with Cloud Direct and Microsoft Teams Voice

The Royal College of Obstetricians & Gynaecologists modernised their culture and facilities with cloud calling

The Royal College of Obstetricians & Gynaecologists (RCoG), a charity dedicated to improving women's healthcare, faced the dual challenge of modernizing its workplace for an office move and enabling secure remote work. A significant barrier was its outdated VOIP system, which was costly to upgrade and lacked integration with its Microsoft 365 platform. The organization turned to vendor Cloud Direct for a solution.

Cloud Direct implemented a Microsoft Teams Voice system, leveraging RCoG's existing Microsoft 365 licenses to create a unified communications platform. This solution provided a flexible and secure remote working environment, which proved critical when the COVID-19 pandemic hit shortly after their undisrupted office move. The project resulted in significant cost efficiencies and streamlined all calling into a single, modern system, fully preparing the organization for remote operation.

Royal College of Obstetricians & Gynaecologists

Robert Reilly

Director of Information Management and Technology