Case Study: Mid South Title prevents wire fraud and simplifies wire instructions with Closinglock

Mid South Title uses Closinglock to protect their clients from wire fraud and avoid litigation

Mid South Title was facing significant challenges with the risk of wire fraud and client frustration due to their practice of emailing wire instructions. Their attempts to implement new security policies had failed because the tools were too confusing and difficult for both staff and clients to use. They turned to Closinglock for a secure method to send and receive wire information.

By implementing Closinglock's platform for all wire instructions, Mid South Title established a simple, easy-to-follow policy that eliminated exceptions. This solution provided a single, secure platform that was readily adopted, completely eliminating the risk of wire fraud from emailed instructions. The results for Mid South Title included enhanced security, instant payoff verification, and the removal of client and staff frustration.

Mid South Title

Taylor Hewgley

Chief Operations Manager