Case Study: Upsource achieves faster growth and clearer billable time tracking with Clockify

How Clockify helped virtual assistant agency Upsource keep an eye on billable and non-billable time

Upsource, a virtual assistant services agency, needed a better way to manage tasks and separate billable from non-billable time as it grew. The team used Clockify to keep track of work across projects and better understand how time was being spent.

With Clockify’s timer and reports, Upsource could track billable versus non-billable hours, review progress in real time, and share reports with clients. Clockify helped the company avoid burnout, improve time allocation, and scale from 1 employee to 18 while supporting more efficient operations.

Upsource

Caroline Marshall

Virtual Assistant