Case Study: WICC Hotel & Congress Centre achieves stable, future-proof integrated operations and 30–40% front‑desk staff reduction with Clock Software (Clock PMS+)

WICC Hotel & Congress Centre - Customer Case Study

WICC Hotel & Congress Centre, a 208‑room hotel and congress venue in Wageningen, The Netherlands, needed a stable, future‑proof property management system to support its conference and event operations. After finding the previous system unreliable for 24/7 operations, the team selected Clock Software’s Clock PMS+ because it offered full integration of all hotel operations into a single platform.

Clock Software implemented Clock PMS+ with a one‑week manual data import, added the integrated Adyen payment solution and enabled the Booking Enquiry tool to automate guest check‑in and payments. The solution reduced front desk staffing needs by about 30–40%, tightened payment security and simplified accounting, and improved guest self‑service and overall operational efficiency.

WICC Hotel & Congress Centre

Steff De Groot

Owner & General Manager