Case Study: Small Wonders achieves streamlined online bookings and higher guest satisfaction with Clock Software (Clock PMS+)

Up in the French Alps, beautiful chalets save time and manage online distribution with Clock PMS

Small Wonders, a France-based operator of exclusive small chalets and hotels, needed to replace spreadsheets and a simple cloud tool with a modern property management system that offered a professional web booking engine, a client back‑end and an integrated channel manager to keep inventory and pricing synchronized across OTAs. In 2015 they chose Clock Software’s Clock PMS+ to solve these challenges.

Clock Software deployed Clock PMS+ with a multilingual booking engine, self‑service portal, automated emails and an integrated channel manager, enabling Small Wonders to present different prices across their website and OTAs while updating everything from one system. The solution saved substantial staff time, boosted productivity and profit, improved internal communication and guest satisfaction, and streamlined sales and operations.

Small Wonders

Richard Timmerman

Director of Sales