Case Study: 't Shanda Lee Hotel achieves streamlined channel management and increased direct bookings with Clock Software

‘t Shanda Lee Hotel - Customer Case Study

't Shanda Lee Hotel (the Netherlands) was struggling with manual booking management and the risk of overbookings while using iCloud software. Needing an integrated channel manager, automatic receipts and an easier way to manage rates and staff tasks, they turned to Clock Software’s Clock PMS to centralize reservations and automate administrative work.

Clock Software implemented Clock PMS with its integrated channel manager, web reservation system, automatic receipts and POS, keeping all calendars synchronized and making info accessible to staff from one home screen. As a result, the hotel reduced the risk of overbookings, sped up administration with automatic receipts, and saw more bookings on their own website, with the vendor’s customer support noted as “superb and fast.”

‘t Shanda Lee Hotel

Mandy Wisselink

Manager B&B reservations