Case Study: Stoked Backpackers achieves unified property management and simplified payment reporting with Clock Software

Stoked Backpackers - Customer Case Study

Stoked Backpackers, a youth hostel in Muizenberg, Cape Town, needed a hostel management solution that would align operations with a sister property and simplify everyday tasks like moving bookings and reporting. They selected Clock Software’s Clock PMS+ to unify property management across both sites and make account access and booking administration easier.

Clock Software implemented Clock PMS+ to centralize operations, giving staff drag-and-drop booking management, simple booking edits, and the ability to run payment reports for any period. As a result, Stoked Backpackers streamlined cross-property access and reporting workflows and now easily generate period payment reports, while flagging one remaining limitation: issuing a single invoice for large group bookings.

Stoked Backpackers

Winnie Christo

Front Desk