Case Study: Royal Inn + Suites achieves online reservations and mobile access with Clock Software (Clock PMS+)

Royal Inn + Suites We are very pleased with the switch to Clock PMS Suite

Royal Inn + Suites, a hotel in Happy Valley–Goose Bay, Newfoundland & Labrador, was using an outdated, front‑desk‑bound system that blocked online bookings, offsite reporting, guest email communication and mobile access. To modernize operations they chose Clock Software’s Clock PMS+ as their new property management solution.

Clock Software implemented Clock PMS+, delivering a cloud‑based, mobile‑friendly PMS with touchscreen support, online reservation integration, guest communication tools and remote reporting. As a result, Royal Inn + Suites now accepts online reservations through its website, staff can view occupancy and run reports offsite or on mobile devices, and front‑desk workflows are noticeably easier—improvements the hotel says have made them “very pleased” with the switch.

Royal Inn + Suites

Andy Turnbull

Chief Executive Officer