Case Study: Flanders Hotel achieves streamlined, cloud-based operations and better room distribution with Clock Software

One consolidated system to increase the efficiency and productivity for Flanders hotel

Flanders Hotel, a 50-room, 4-star property in the historic heart of Brugge, faced inefficiencies from a legacy Windows system and an underperforming cloud solution. The hotel needed to consolidate fragmented tools—PMS, channel management and other interfaces—while achieving a responsive, reliable cloud setup with a smaller IT footprint and better direct-market connectivity. They selected Clock Software to meet these requirements.

Clock Software deployed its Clock PMS with integrated channel management and the Clock POS for the bar/lounge, using XML connectivity to improve room distribution. The implementation lightened staff workload, noticeably improved room distribution and responsiveness, and streamlined front-desk and housekeeping operations through mobile devices for real-time room status and guest interaction, delivering measurable efficiency gains and stronger operational support.

Flanders Hotel

Jan Teughels

Managing Director