Case Study: Algilà Ortigia Charme Hotel achieves simplified operations and multi-property management with Clock Software

Algilà Ortigia Charme Hotel - Customer Case Study

Algilà Ortigia Charme Hotel, together with sister property Antico Hotel Roma 1880 in Ortigia, Syracuse, faced a challenge: their previous software could not integrate both hotels and relied on multiple separate tools. To gain unified control, remote staff management and simpler front‑desk operations they selected Clock Software and its Clock PMS+ solution.

Clock Software implemented Clock PMS+, consolidating a booking engine, channel manager, payment processing and integrations into one intuitive platform with granular user permissions. The change reduced IT complexity, enabled management of both properties from a single system, shortened onboarding from months to days, sped up check‑in/check‑out and gave staff more time to focus on guests, improving operational efficiency and employee satisfaction.

Algilà Ortigia Charme Hotel

Aldo Pigni

CEO