Case Study: The Inn at Lathones boosts room revenue and enables 24‑hour self‑check‑in with Clock Software (Clock PMS+)

A historic coaching inn in Fife meets the future of PMS technology and boosts revenue with Clock PMS

The Inn at Lathones, a historic 21‑room coaching inn in East of Fife, Scotland, needed a modern, cloud‑based property management system to operate efficiently without a staffed reception. After evaluating options, The Inn at Lathones chose Clock Software’s Clock PMS+ to provide a reliable, future‑proof solution that could support self‑service check‑in and the specific needs of a small boutique inn.

Clock Software implemented Clock PMS+ with a kiosk check‑in system and Cloud PMS access, allowing staff to manage bookings and preplan events remotely while offering guests 24‑hour self check‑in and pre‑arrival updates. The deployment improved operational flexibility and guest experience and — according to the inn’s general manager — boosted room revenue from the very first month of use, with Clock Software providing responsive support throughout.

The Inn at Lathones

Greg Jenkins

General Manager