Case Study: Peveril Homes enhances customer experience with Clixifix

Peveril Homes - Customer Case Study

Peveril Homes, a long-established award-winning house builder, wanted to keep improving the customer experience across its traditionally built homes while maintaining high standards of quality, safety, and attention to detail. The company works across a wide range of properties, from apartments to five-bedroom family homes, and needed a way to support its commitment to exceeding homeowner expectations. Clixifix is the vendor associated with the case study.

Clixifix helped Peveril Homes by supporting a more efficient approach to customer care and aftercare management, enabling the team to make the customer experience “a little bit better” every day. The result was a better ability to deliver on Peveril Homes’ quality promise and maintain strong standards across its developments, although the case study does not provide specific quantitative results or measurable impact.

Peveril Homes

Aileen Ennis

Customer Care