Case Study: Notting Hill Housing streamlines aftercare with Clixifix

Notting Hill Housing - Customer Case Study

Notting Hill Housing Trust, one of the UK’s largest providers of affordable housing, needed a way to streamline its aftercare procedures for a selection of new homes. Clixifix provided its Customer Care software to support the team, which employs around 1,000 staff and manages more than 30,000 homes across London.

Using clixifix® Customer Care software, Notting Hill Housing streamlined its aftercare process and improved how customer care issues are managed on new developments. Clixifix helped deliver a more efficient approach to post-completion support, although no specific measurable results were provided in the case study.

Notting Hill Housing

Jenny Murphy

Delivery Manager