Case Study: Hill achieves efficient customer service and maintenance with Clixifix

Hill - Customer Case Study

Hill is a leading UK housebuilder founded in 1999, delivering private sale and affordable homes across London and the South East. To support its customer journey and post-move-in service, Hill needed a user-friendly way to manage customer communication and maintenance efficiently, and it chose Clixifix.

Clixifix powered Hill’s Customer Journey processes, helping the team carry out courtesy visits shortly after move-in and follow-up checks a few weeks later to answer questions and resolve issues. The result was a smoother, more efficient customer service and maintenance experience, with Amelia Selleck, Group Head of Customer Service, highlighting that Clixifix is “really user friendly” and recommending it for efficient customer service and maintenance.

Hill

Amelia Selleck

Group Head of Customer Service