Case Study: Concordia College streamlines payroll for international teams with Cliq

Concordia College streamlines payroll for 18-language global teams with Cliq

Concordia College, a four-year institution in Minnesota that runs the Concordia Language Villages, faced challenges paying its diverse international seasonal staff. Many employees lacked U.S. bank accounts, making direct deposit difficult and creating an administrative burden. The college partnered with Cliq to utilize its payroll card service to streamline this process.

Cliq implemented reloadable payroll cards, allowing employees to receive funds easily and use the cards both in the U.S. and their home countries. This solution significantly streamlined administration by eliminating the need for multiple payment systems and paper checks. The Cliq team ensured a smooth transition by mirroring existing internal processes and provided easy-to-understand reference materials for onboarding. The customer reported a dramatic improvement, going from frequent complaints to hearing none, and praised Cliq's incredibly responsive account services team.

Concordia College