Case Study: Chartier & Nyamfukudza, PLC achieves five-fold revenue growth and expands pro bono exoneration work with Clio

How a criminal defense firm increased revenue while taking more pro bono work with Clio

Chartier & Nyamfukudza, PLC is a Lansing-based criminal defense firm founded in 2017 that centers its practice on social justice and pro bono exoneration work. As courtroom litigators handling urgent, high-stakes cases and long-term innocence projects, they faced time-consuming administrative work, inconsistent client intake, and the challenge of staying organized while working from courthouses and correctional facilities.

They adopted Clio to streamline client intake (Clio Grow), task management, calendaring, and billing, giving the team mobile access and faster onboarding. The result: a five-fold increase in revenue, quicker invoicing and intake, better task coordination, increased capacity for pro bono cases (including three exonerations last year), and recognition with the 2022 Legal Impact Award.