Clio
84 Case Studies
A Clio Case Study
LegalEase Solutions, LLC (Ann Arbor, MI), led by Naseeha Machingal, is an alternative legal service provider supporting corporations, legal departments, and law firms with regulatory, legal operations, and contract lifecycle services. Faced with high volumes of routine complaints and document-heavy workflows, the firm needed a technology-driven way to add efficiency without sacrificing quality after earlier automation tests fell short.
LegalEase implemented Clio Draft to automate preparation of Answers to Complaints, creating a turnkey process that sped production while improving control over final outputs. The firm doubled its efficiency goal—achieving a 30% time savings versus a 15% target—reduced team size on document-heavy matters, cut some turnarounds to 48 hours, and freed reviewers to focus on stronger quality control, prompting plans to expand automation to other repeatable tasks.
Naseeha Machingal
LegalEase Solutions