Case Study: Tecoma Myotherapy Improves Practice Efficiency with Cliniko

Tecoma Myotherapy - Customer Case Study

Tecoma Myotherapy, a busy myotherapy practice in the Dandenong Ranges run by Mat Richardson, needed a better way to manage growing patient demand after starting out with paper diaries and card files. As the clinic expanded to multiple practitioners and students, Mat wanted a system that was easy to use, simple to teach, and professional enough to support a modern practice. Cliniko was the vendor and practice management software he chose.

Using Cliniko, Tecoma Myotherapy moved to online bookings, SMS reminders, mobile access, file and body chart storage, and structured treatment notes. Mat says around 90% of patients now book online, greatly reducing phone calls and the need for a receptionist, while the software has also improved note quality and made the clinic easier to run day to day. Mat has used Cliniko since 2013 and recommends Cliniko to other myotherapists as a time-saving system that helps them focus on patient care.

Tecoma Myotherapy

Mat Richardson

Myotherapist Practising