Case Study: Performance Medicine simplifies practice management with Cliniko

Performance Medicine - Customer Case Study

Performance Medicine, a large physiotherapy practice with locations in Melbourne and Sydney, needed a simpler and more secure way to manage clinic administration after years of using paper-based processes and clunky server-based software. The team wanted a cloud-based practice management system that would improve efficiency, support reporting and analysis, and enhance the client experience. They chose Cliniko, a physiotherapy practice management software platform, after trialling several options.

Cliniko helped Performance Medicine streamline online bookings, client communication, treatment notes, invoicing, and mobile access for staff on the go. The switch was made easier by Cliniko’s data transfer support, which migrated around 7,000 clients and more than 11,000 records over a weekend. Since adopting Cliniko, Performance Medicine has also benefited from Medicare integration, time zone settings for interstate work, and improved diary management, while gaining a secure, cloud-based system that better supports growth.

Performance Medicine

Wayne Jones

Practice Operations Manager