Case Study: Compass Clinical Associates achieves improved efficiency and better patient care with ClinicTracker Connect

Compass Clinical Associates Sets the Right Direction with ClinicTracker Connect

Compass Clinical Associates, PLLC in Urbandale, IA is a multidisciplinary mental health practice serving clients ages 4–90. Frustrated with an unstable EMR, they sought a solution with strong stability and responsive support and selected ClinicTracker (ClinicTracker Connect), going live in October 2011 with about 40 users.

ClinicTracker implemented a fully integrated EMR, scheduling, billing, documentation and reporting solution that streamlined workflows and reduced paper use. As a result, Compass now averages over 75 kept appointments per day (approximately 12,500 kept appointments in six months), improved front-office efficiency, strengthened billing/invoicing/collections, and enabled quicker clinician documentation via templates—demonstrating measurable operational and patient-care improvements with ClinicTracker.

Compass Clinical Associates