Case Study: SHARC Physical Therapy achieves 12% revenue increase and faster documentation with Clinicient Total INSIGHT

SHARC Physical Therapy needed an easy to implement solution to revamp their lengthy documentation process

SHARC (Sports, Hand, Arm Rehabilitation Center) Physical Therapy is a two-therapist clinic in Fresno, California specializing in hand and upper-extremity care. The practice struggled with a restrictive, non-customizable EMR that made documentation slow and reporting nearly impossible, reducing time for patient care and limiting visibility into clinic metrics.

SHARC implemented Clinicient’s Total INSIGHT (EMR, billing, revenue cycle management and coaching) using a streamlined group onboarding and super-user training approach, enabling a quick transition with minimal downtime. The integrated, customizable system cut documentation time, improved patient-account servicing, and delivered measurable gains: a 12% revenue increase, 26% fewer denials, 19% fewer write-offs, and a 16% reduction in no-shows/cancellations.

SHARC Physical Therapy

Nathaniel Malo

SHARC Physical Therapy