Case Study: RPI Therapy Services achieves cleaner claims, faster cash flow, and streamlined billing with Clinicient

Documentation, billing and revenue cycle management all become easier when a growing practice partners with Clinicient

RPI Therapy Services, a growing rehabilitation practice based in St. Louis with multiple outpatient clinics and services in more than a dozen senior residential facilities, faced rising compliance complexity from Medicare rule changes and an unreliable billing system that caused inconsistent cash flow and consumed management time.

By adopting Clinicient’s Total INSIGHT (clinical EMR, billing, and revenue cycle management), RPI automated documentation checks, reduced billing errors, and began submitting cleaner claims. The partnership improved cash flow and reporting, enabled productivity-based incentives, freed management to pursue growth, and positioned the practice for future expansion.

RPI Therapy Services

Jonty Felsher

Physical therapists