Case Study: Alpine Physical Therapy achieves 24.8% revenue growth and streamlined billing with Clinicient

Customized coaching and integrated clinical and financial information help a thriving Montana practice leave paper behind

Alpine Physical Therapy is a three-clinic practice in Missoula, Montana, that grew from a single location in 2005 to three by 2013. As its patient mix and specialties expanded, the practice struggled with paper charts, manual billing and time-consuming workflows that threatened efficiency, regulatory compliance and growth.

Alpine moved to Clinicient’s PracticeInsight EMR and then to TotalInsight managed billing and coaching, using customizable templates, automated charge-code checks and monthly, data-driven coaching. The integrated clinical and financial platform reduced paperwork, improved collections and first-pass payments, and helped drive a 24.8% revenue increase from May 2014 to May 2015 while enabling focused operational improvements and future expansion planning.

Alpine Physical Therapy

Leah Versteegen

Physical Therapist, Alpine Physical Therapy