Case Study: CPRx achieves 9% more visits, 44% fewer cancellations and $10 higher revenue per visit with Clinicient's Total Insight

Cprx Needed a Partner to Help Them Plan for the Future and Work Smarter, Not Harder

CPRx is an outpatient rehab and sports medicine practice with eight therapists across two Southern California locations. Owner Jeremy Matteson was overwhelmed balancing practice management, clinic efficiency and patient care while operating without meaningful metrics, so the team needed more than an EMR—they needed a partner to help plan for the future and work smarter, not harder.

They implemented Clinicient’s Total Insight (EMR, billing, revenue cycle services and reporting), gaining flexible documentation, actionable metrics and ongoing partnership. Implementation was smooth, staff morale improved, and results included a 9% increase in total visits, a 44% decrease in cancellations and an average $10 increase in revenue per visit, giving the owner the data to make strategic business decisions.

CPRx

Jeremy Matteson

Owner