Case Study: Body Logic Physical Therapy achieves faster collections and cuts days in A/R to 23 with Clinicient

A growing practice in California finds Clinicient holds the answer to its billing, documentation and scheduling problems

Body Logic Physical Therapy, a growing outpatient manual-therapy and orthopedics practice in Grass Valley, CA, struggled despite rapid expansion (nearly tripling clinical space and growing from five to 16 staff). Reliance on an ineffective EMR/billing vendor left the clinic with more than $300,000 in unpaid claims and runaway accounts receivable, threatening cash flow and operations.

In early 2015 they switched to Clinicient’s TotalInsight — therapy-specific EMR, billing, scheduling plus on-site setup and one-on-one coaching. Clinicient’s billing team and monthly KPI reports got the practice back on track within a month: days in A/R dropped to 23 (a 40-day improvement), first-pass payments increased, and staff could refocus on patient care.

Body Logic Physical Therapy

John Seivert

Owner