Case Study: RTW Skin speeds up bookings and digital consent forms with ClinicSoftware

RTW Skin - Customer Case Study

RTW Skin worked with Clinic Software to replace slower, paper-heavy clinic processes with a faster system for bookings, client management, and admin tasks. Their main challenge was improving speed and efficiency across appointments, reports, and consent handling while giving staff and clients a simpler experience.

Clinic Software implemented its CRM and online booking tools, including paperless consent forms, ticket-based support, and an app/website booking flow. RTW Skin said appointments could be booked in about 30 to 40 seconds, online booking took only a few steps, and consent forms were completed and saved to client profiles within seconds, helping the clinic save time, remove paper forms, and keep operations updated instantly.

RTW Skin

Richard Christian

IT Manager