Case Study: the German Federal Ministry of Health reduces manual public health queries with Climedo's digital Symptoms eDiary

Federal Ministry of Health connects 160 health offices with Climedo

The Federal Ministry of Health needed a unified solution for case and contact person management during the COVID-19 pandemic to automate processes and reduce the manual workload on health offices. To meet this challenge, they partnered with Climedo to implement its digital Symptoms eDiary.

Climedo's solution integrated with the SORMAS system, significantly reducing manual queries via phone and emails. The implementation connected approximately 160 health offices, enrolled 1.6 million citizens, and sent over 50 million daily health status queries. This resulted in major time and cost savings for the health offices, alongside improved data quality and reduced error rates.

Federal Ministry of Health