ClientTether
18 Case Studies
A ClientTether Case Study
Roof Maxx, a roofing company specializing in sustainable roof rejuvenation, faced significant challenges in managing leads and customer engagement. As a small operation, its dealers were overwhelmed by the time-consuming process of manual follow-up, which hampered productivity and growth. To address these inefficiencies, Roof Maxx turned to the vendor ClientTether for an automated solution to streamline its communication and lead management processes.
ClientTether implemented its automated communication and engagement platform to handle lead follow-up, scheduling, and customer retention. The solution included personalized texts, emails, and appointment reminders, which dramatically improved efficiency. The results were immediately impactful: Roof Maxx dealers tripled their customer contacts, appointments, and sales. Furthermore, the tool helped a new dealer garner over 50 five-star online reviews in just over a year, significantly enhancing the company's reputation and optimizing lead conversion rates.
Gregory Northup
Roof Maxx