Case Study: Sefas achieves 30% GP growth and stronger C-level relationships with Clientshare

Sefas - Customer Case Study

Sefas, a world-leading supplier of Customer Communication Services, wanted to grow beyond its traditional software products within existing clients. The challenge was that customers still saw Sefas as a single-service provider, making it difficult to expand relationships and win additional business.

Clientshare helped Sefas build an executive-to-executive relationship with one of its largest UK communications and marketing clients, using the platform to manage regular activity, successes, and additional service campaigns. As a result, Clientshare helped open new sales cycles, double the contact base, and secure a new service line that added 30% GP growth to the account P&L, while also strengthening C-level relationships and retention.

Sefas

Giles Hill

Managing Director