Case Study: National Express Transport Solutions achieves better visibility into client feedback with Clientshare Pulse

National Express Transport Solutions improves visibility into client feedback with Clientshare

National Express Transport Solutions, a provider of comprehensive ground transport management across the UK, sought a more consistent and reliable way to gather data to understand the health of their key client accounts. They looked to Clientshare and its Pulse Business Reviews platform to implement a structured and standardized process for client communications.

By implementing Clientshare's platform, National Express Transport Solutions gained better visibility over client feedback. The solution from Clientshare helped them highlight areas for improvement within specific accounts and provided a clear view of client health, which aids in continuing to build stronger client relationships.

National Express Transport Solutions