Case Study: Carlisle Support Services achieves transparent client communications with Clientshare

Carlisle Support Services standardizes client communication across 3,400 employees with Clientshare

Carlisle Support Services, a leading UK supplier of facilities support services, faced challenges in maintaining consistent and transparent communication with its clients due to its rapid expansion. Their existing software tools provided powerful internal insights, but they lacked a secure mechanism to share this data with customers, which put client renewals and retention at risk. To address this, they turned to Clientshare.

Clientshare was deployed across all of Carlisle's top accounts to standardize and secure communications. The platform integrated with Carlisle's PowerBI investment to share live performance data and business reviews with stakeholders. This solution provided transparency, improved efficiency by centralizing communications and files, and freed up contract managers to focus on business growth. Clientshare enabled Carlisle to demonstrate its values effectively and strengthen its client relationships.

Carlisle Support Services