Case Study: Securitas North America boosts proposal productivity with ClientPoint

How the Securitas USA sales team went from 3 hours per proposal to only 30 minutes, increasing sales productivity by 600%. This translated to a 25% increase in their 2015 sales over prior ye

Securitas North America, a leading international protective services company, was struggling with a cumbersome sales proposal process. Their sales team was dissatisfied with an existing commercial system, referred to as the "XYZ system," which was difficult to use and decreased productivity. This led to low adoption rates and frustration, as salespeople often reverted to older, manual methods, prompting management to seek a new solution. They turned to ClientPoint and its business proposal creation and management system for a better alternative.

ClientPoint worked with Securitas to build custom, branded proposal templates and trained the sales team on their system. The results were significant: the time to create a proposal dropped from 2-3 hours to under 30 minutes, increasing sales productivity by 600% and contributing to a 25% increase in sales for 2015. ClientPoint provided standardized, professional proposals with multimedia capabilities and gave management valuable analytics for tracking performance, ultimately providing Securitas with a strong competitive advantage.

Securitas North America

Bill Barthelemy

Chief Operation Officer