Case Study: SVN-Ramshaw Real Estate achieves seamless organization and time savings with ClientLook

SVN-Ramshaw Real Estate - Customer Case Study

Alex Ruggieri is a Senior Advisor at SVN‑Ramshaw Real Estate with 40+ years’ experience, specializing in student housing, land assembly, industrial properties and corporate consulting in Central Illinois and beyond. Because he travels frequently and works with investors nationwide, Alex needed a reliable, mobile CRM to stay organized, keep contacts and pipeline information current, and replace his old Outlook-based system — a need made more urgent when his firm explored switching to a different CRM that he found non‑user‑friendly and unsupported.

ClientLook delivered a cloud-based, easy-to-use CRM plus a Virtual Assistant team that imported his data (he was up and running within a week) and keeps contact records updated, so names now pop up on his phone and his pipeline is always current. The result is major time savings, seamless access to contacts and deals while traveling, and consistently responsive customer support — outcomes that have made Alex a vocal advocate for ClientLook.

SVN-Ramshaw Real Estate

Alex Ruggieri

Senior Advisor