Case Study: Colliers International achieves streamlined data management and faster deal visibility with ClientLook

Colliers International - Customer Case Study

Eric Bumgarner, CCIM, Senior Director at Colliers International in Northeast Florida, leads a top-producing industrial real estate team handling landlord/tenant representation, investment sales and new development. Faced with fragmented data across spreadsheets and a cumbersome prior CRM (Rethink/Salesforce), Eric needed a more organized, mobile-accessible system to manage a large pipeline and capture every contact, property and deal efficiently.

He adopted ClientLook after a trial and hands-on support to consolidate and import data, customize fields, and set up BCC email capture. With the iPhone app, client reporting and intuitive record linking, his team can pull up project status in minutes, keep owners updated, and save significant time — and Eric praises ClientLook’s responsive support and now regularly recommends it to other brokers.

Colliers International

Eric Bumgarner

Senior Director