Case Study: Jack Lewis Jewelers achieves 100x ROI and closes more sales with Clientbook

Jack Lewis Jewelers - Customer Case Study

Jack Lewis Jewelers, a Bloomington, IL jeweler, was struggling without a formal sales process until they implemented Clientbook. The retailer needed a simple, accessible tool to give their team a consistent follow-up and sales workflow, and Clientbook provided the foundation they were missing.

Clientbook’s platform enabled the store to track visitors, follow up with prospects who left without buying, and create more closing opportunities, leading to clear sales growth. According to owner John Carter, the investment has paid off dramatically—he estimates he’s earned back his Clientbook fees 100 times over—highlighting Clientbook’s measurable impact on revenue and team effectiveness.

Jack Lewis Jewelers

John Carter

Owner