Case Study: Adorn achieves 13% first-week sales lift and daily clienteling with Clientbook

Adorn - Customer Case Study

Adorn, a fashion retailer in Portland, Oregon, was struggling to get sales associates to build personal client relationships because they lacked a simple process and a way for management to hold the team accountable. To address this, Adorn partnered with Clientbook and implemented Clientbook’s platform to streamline associate outreach and tracking.

After rolling out Clientbook, Adorn saw immediate results: sales increased 13% in the first week, 54% of associates now see clientele every single working day, and 86% see clientele at least twice per week. Clientbook’s solution brought measurable accountability and consistent client touchpoints that drove short-term sales growth and ongoing engagement.

Adorn

Nicole Whitesell

Owner